Terms of service
The Sewing Club
The Sewing Club Online
Sewflix
Last updated: April 2026
Company details:
The Sewing Club
Donkerstraat 10, 3511 KA Utrecht, The Netherlands
Chamber of Commerce: 81338740
VAT: NL003560141B38
www.thesewingclub.nl
www.thesewingclub.online
www.sewflix.nl
www.sewflix.com
Definitions:
Where these terms refer to a “session”, this means: a Sew Space session, course, workshop, or event, unless explicitly stated otherwise.
“Customer” refers to any natural or legal person who makes a purchase or registers via our website, or otherwise enters into an agreement with The Sewing Club.
Article 1 – Applicability
These terms and conditions apply to all offers, agreements, and deliveries by The Sewing Club, unless agreed otherwise in writing. By making a purchase on our website or participating in a session, the customer agrees to these terms.
Article 2 – Registration
2.1. A registration is strictly personal and non-transferable.
2.2. By registering for a session, you commit to paying the associated fee.
2.3. Your registration is confirmed once you have received a confirmation email from us and the amount due has been paid, either immediately upon registration or no later than 14 days before the start of the session.
2.4. If payment is not received on time, we reserve the right to cancel your registration and make the spot available to others. You will always be informed of this by email.
2.5. Each session has a maximum number of participants. Spots are allocated in order of registration. Once a session is full, you may request to be placed on the waiting list.
Article 3 – Cancellation by the Customer
3.1. Sew Space sessions: You may cancel a reserved Sew Space session free of charge up to 24 hours before the start via the booking system. If cancelled on time, the credit will be returned to your account. Late cancellations will be charged. Cancellations due to illness are not an exception.
3.2. Workshops, courses and events: After registration, you have a statutory withdrawal period of 14 days, unless the workshop, course, or event starts within that period. You may cancel free of charge up to 14 days before the start date. The paid amount will be refunded within 5 working days. Cancellations after this period are non-refundable.
3.3. Cancellations must be submitted by email and are only valid after written confirmation by The Sewing Club.
3.4. Making up missed lessons (courses):
If a participant is unable to attend a lesson due to circumstances (such as illness), this must be reported by email at least 24 hours prior to the lesson.
Per course, a maximum of one (1) missed lesson can be made up during a Sew Space session, subject to availability. This make-up session must take place within one month after the missed lesson.
If the cancellation is not made on time or if no availability is found, the right to a make-up session will expire.
3.5. Online products and subscriptions: Digital products (including Sewflix subscriptions, memberships, and PDF patterns) cannot be cancelled or refunded after purchase, as you receive immediate access to the content.
Article 4 – Cancellation by The Sewing Club
4.1. In case of insufficient participants, we reserve the right to cancel a session. The paid amount will be refunded within 5 working days.
4.2. In case of teacher absence, we will try to arrange a replacement. If this is not possible, the session will be cancelled. For Sew Space sessions, credits will be returned to your account. For workshops, courses, and events, an alternative date will be arranged.
Article 5 – Refunds
5.1. Refunds are only granted for timely cancellations in accordance with Article 3.
5.2. For Sew Space sessions, credits will be returned to your account if you cancel at least 24 hours in advance. Unused Sew Space sessions cannot be carried over to the next month.
5.3. No refunds are granted for:
- Sew Space subscriptions
- Sewflix subscriptions
- Memberships
- Digital products
- Custom-made products (e.g. cut fabrics or assembled kits)
Article 6 – Payments
6.1. Payments are made via the website and must be completed either immediately upon registration or no later than 14 days before the start of the session.
6.2. Sewflix and Sew Space subscriptions may be paid monthly or quarterly via automatic debit. In case of a failed payment, your account may be suspended and you will not be able to book sessions until the outstanding amount has been paid.
6.3. Cancellation of a membership requires a notice period of one (1) month and must be submitted via your account or by email. Already paid periods are non-refundable.
Article 7 – Prices and Price Changes
7.1. All prices listed on the website are in euros and include VAT, unless stated otherwise.
7.2. The Sewing Club reserves the right to adjust prices and rates. Price changes will only take effect on the first day of a new calendar month.
7.3. The customer will be informed in writing (by email) of any price change at least 30 days before the effective date.
7.4. In the event of a price increase for an ongoing subscription, membership, course, or other recurring product, the customer has the right to terminate the agreement before the new price takes effect, without additional costs. If the customer does not cancel before the effective date, the new price is deemed accepted.
7.5. Price changes do not affect one-time purchases that have already been fully paid (e.g. individual workshops, products, etc.).
7.6. Obvious errors in pricing (e.g. typographical errors) are not binding for The Sewing Club.
Article 8 – Shipping and Returns
8.1. Shipping costs are borne by the buyer and are calculated at checkout.
8.2. Digital products are delivered immediately after purchase and cannot be returned.
8.3. Physical products are shipped within 2 to 4 working days.
8.4. Returns are possible within 14 days after receipt. You must notify us by email. Products must be unused and returned in their original packaging. Return shipping costs are borne by the buyer.
8.5. In case of a full return, the total purchase amount including shipping costs will be refunded. In case of a partial return, only the returned items will be refunded. Refunds are processed within 5 working days after the return package has been received.
Article 9 – Results
The Sewing Club does not guarantee that projects will be completed within the duration of a session. Progress depends on the individual pace and skill level of the participant.
Article 10 – Liability
10.1. Participation in sessions is at your own risk. The Sewing Club is not liable for any damage, loss, theft, or injury, unless caused by intent or gross negligence.
10.2. Damage caused by improper use of machines or materials is the responsibility of the participant.
10.3. The liability of The Sewing Club is in all cases limited to the amount paid by the customer for the relevant session or product.
Article 11 – Intellectual Property
11.1. All patterns, teaching materials, videos, and other content (including Sewflix content) are the property of The Sewing Club and are protected by copyright.
11.2. It is not permitted to copy, share, distribute, or use these materials commercially without prior written permission from The Sewing Club.
Article 12 – Refusal of Participation
The Sewing Club reserves the right to refuse participation in case of non-payment or misconduct. In such cases, no refund will be granted.
Article 13 – Force Majeure
13.1. In the event of force majeure (including but not limited to fire, flooding, pandemics, government measures, internet outages, or power failures), The Sewing Club is entitled to suspend its obligations or terminate the agreement without being liable for any damages.
13.2. If the force majeure situation lasts longer than 60 days, the customer has the right to terminate the agreement in writing, with a refund of amounts already paid for services or products not delivered.
Article 14 – Privacy
14.1. The Sewing Club processes personal data in accordance with the General Data Protection Regulation (GDPR). For more information, please refer to our privacy policy at www.thesewingclub.nl.
14.2. By using our services, the customer agrees to the processing of personal data as described in our privacy policy.
Article 15 – Complaints
15.1. Complaints must be submitted in writing to info@thesewingclub.nl as soon as possible, but no later than 14 days after the issue arises.
15.2. The Sewing Club aims to respond to complaints within 14 working days after receipt. If more time is required, the customer will be informed.
Article 16 – Changes to These Terms
16.1. The Sewing Club reserves the right to amend these terms and conditions. Updated terms will take effect 30 days after the customer has been notified.
16.2. If the customer does not agree with the amended terms, they have the right to terminate the agreement before the effective date of the new terms.
Article 17 – Governing Law and Disputes
17.1. All agreements between The Sewing Club and the customer are governed by Dutch law.
17.2. Disputes will preferably be resolved in mutual consultation. If this is not possible, the competent court in Utrecht, The Netherlands, shall have exclusive jurisdiction.